Terms and Conditions

Effective Date: January 20, 2025
Website: https://brightflowway.com/

Welcome to Bright Flow Way! These Terms and Conditions govern your use of our website. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our site.

1. General Information

Website Ownership: This website is owned and operated by Bright Flow Way.
Purpose: Bright Flow Way offers products and services related to crafting and creativity supplies.

2. Use of the Website

By using our website, you agree to:

Access and use the website for lawful purposes only.
Provide accurate and complete information when making a purchase or creating an account.
Not engage in activities that could harm the website, its users, or its functionality, including unauthorized access or misuse of our content.

We reserve the right to suspend or terminate access to the website for any user who violates these terms.

3. Products and Services

Availability: All products and services listed on the website are subject to availability. We reserve the right to modify or discontinue products without prior notice.
Pricing: Prices are listed in Canadian Dollars (CAD) and may change at any time without notice. Taxes and shipping fees are not included unless specified.
Product Descriptions: We strive to ensure accurate descriptions, but we do not guarantee that all information is error-free. If a product description is incorrect, you may contact us for clarification or a return/exchange (see Section 7).

4. Orders and Payments

Order Confirmation: Once you place an order, you will receive a confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders at our discretion.
Payment Methods: We accept major credit cards and other payment methods as listed at checkout. All transactions are securely processed.
Billing Information: You agree to provide accurate billing and shipping details. We are not responsible for delays or errors caused by incorrect information.

5. Shipping and Delivery

Shipping Times: Shipping times may vary depending on your location. Estimated delivery times are provided at checkout.
Delays: We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
Shipping Costs: Shipping fees are calculated at checkout and are non-refundable unless stated otherwise.

6. Returns and Refunds

Eligibility: Returns are accepted within 30 days of delivery for unused and unopened items. Customized or final sale items are not eligible for returns.
Refunds: Refunds will be processed within 7 business days after we receive and inspect the returned item. Shipping costs are non-refundable.
Return Process: To initiate a return, please contact us with your order details.

7. Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of Bright Flow Way or its licensors. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

Bright Flow Way is not liable for any damages resulting from:

Use or inability to use our website.
Delays, errors, or interruptions in service.
Products that do not meet your specific expectations.

Our total liability, in any case, is limited to the amount paid for the product or service in question.

9. Privacy Policy

Your use of this website is also governed by our Privacy Policy. Please review it for information on how we collect, use, and protect your data.

10. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes will be resolved exclusively in the courts of Canada.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be effective immediately upon posting to this page. Please review these terms regularly to stay informed.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us.

Thank you for choosing Bright Flow Way. Happy crafting!